​ If you can't get out
  • Gather everyone into a single room and, if possible, take a cell phone with you.
  • Once inside, use clothing, cushions, pillows, or towels to block gaps around the door to keep smoke out.
  • Open a window and call for help until someone contacts 999 for the Fire Service.
  • Remain by the open window for fresh air and to stay visible to firefighters.
Escaping through a window
  • Only consider this option if there is no other escape route and you are on the first floor.
  • Never jump unless it is safe.
  • If possible, place pillows or cushions below and carefully lower yourself from the windowsill.
  • If two adults are present, one should go first to safely catch children being passed down.
  • Pass them slowly, extending your arms fully before letting go.
If clothing catches fire
  • If your clothes catch fire, stop immediately, drop to the ground, and roll until the flames are extinguished.
  • If another person’s clothing catches fire, smother the flames with a blanket, rug, or thick coat.
How to escape a fire in a high-rise building

Most high-rise residential buildings are designed with a ‘stay put’ policy, meaning flats are built to prevent fire from spreading between units. As a result, fires rarely move from one flat to another.

If there is a fire in your building but not inside your flat, remain indoors and keep your front door closed unless:
  • You are affected by heat, smoke, or fire.
  • The Fire and Rescue Service or Police instructs you to evacuate.
Being trapped by fire is uncommon. However, if you find yourself in this situation:
  • Move to a ‘safe room’ with a window and a phone, ensuring everyone is together.
  • Call the Fire and Rescue Service and use bedding or towels to block smoke from entering under the door.
  • Open a window for fresh air and, if safe, wave a sheet to signal for help.